How do I get a copy of my WIN/LOSS statement for my Taxes?

Thank you for playing at Ute Mountain Casino Hotel! There are two ways to request your Win/Loss Statement from Ute Mountain Casino: Come into the casino and request a copy at the Mountain Rewards Club desk. When doing so, please provide your Player’s Card and photo identification. You can now request your Win/Loss Statement online here.

The Sleeping Ute RV Park is now open year-round. You can now request a reservation online for your RV, Camper or Tent Site here.

Are the Travel Centers still open?

Yes, for your convenience both of our Travel Centers remain open. Visit our Travel Centers page for more information.

Will Buffets like the Seafood & Prime Rib Buffet ever open again?

We are now offering 2 Days of Buffets at Kuchu’s restaurant. Click here to view menus.

Will the restaurants be open?

Kuchu’s Restaurant is now open 7 days a week. Please click here for the current hours. The Casino Snack Bar will also remain temporarily closed. The Food Court at the Travel Center is temporarily closed until further notice.

Can I still smoke inside the Casino?

No, in an effort to provide a healthier environment we are going non-smoking property-wide. There will be designated smoking areas for guests that are outside of the casino. All Tobacco, Chewing Tobacco, Vaping products and Cigars will no longer be allowed anywhere on the property.

Am I required to wear a mask?

Yes, Guests are required to wear a mask. The Safety of Our Guests and Staff Is Our Top Priority. We Apologize For Any Inconvenience. Thank You For Your Cooperation.

Will you be limiting capacity?

Yes, we will be operating at a limited capacity of 35% when we reopen. In the event a line develops, we appreciate your patience during this challenging time.

How frequently will machines be cleaned and sanitized?

As soon as we have seen machines being used we will be wiping them down throughout the day.

Play & Stay Safe

Health & Safety

Your Safety is our Priority

Masks Are Required For Guests.

Dear Valued Guests,

The Safety of Our Guests and Staff Is Our Top Priority.

So, Please Note Guests Are Required to Wear a Mask.

We Apologize For Any Inconvenience.

Thank You For Your Cooperation.

Please be aware of the following as well:

Please maintain social distancing
Plexiglass is at registers where you may conduct a transaction with one of our Team Members.
Gaming machines also have Plexiglass dividers for your safety.
Additional Hand Sanitizer stations are provided throughout the property.
Hotel rooms and suites have been thoroughly cleaned and sanitized.
This is a non-smoking establishment.

Thank you for your interest in Ute Mountain Casino Hotel. Below are more details about our operating hours and protocols.

We look forward to seeing you again at Ute Mountain Casino Hotel – Still Your Lucky Place!

Good Luck,
Management of the Ute Mountain Casino Hotel