Play & Stay Safe
Health & Safety
Your Safety is our Priority
Masks Are Required For Guests.
Dear Valued Guests,
The Safety of Our Guests and Staff Is Our Top Priority.
So, Please Note Guests Are Required to Wear a Mask.
We Apologize For Any Inconvenience.
Thank You For Your Cooperation.
Please be aware of the following as well:
- Please maintain social distancing
- Plexiglass is at registers where you may conduct a transaction with one of our Team Members.
- Gaming machines also have Plexiglass dividers for your safety.
- Additional Hand Sanitizer stations are provided throughout the property.
- Hotel rooms and suites have been thoroughly cleaned and sanitized.
- This is a non-smoking establishment.
Thank you for your interest in Ute Mountain Casino Hotel. Below are more details about our operating hours and protocols.
We look forward to seeing you again at Ute Mountain Casino Hotel – Still Your Lucky Place!
Good Luck,
Management of the Ute Mountain Casino Hotel
Casino Hours of Operation
Open 24 Hours - 7 Days a Week
Table Games Hours & Guidelines12pm noon – Midnight
Each table has Plexiglass dividers. Masks are required.
Mountain Rewards Club Hours & Guidelines8am – Midnight
Please continue to practice social distancing. There will be a limit of 8 people inside of the Mountain Rewards Club area at a time.
Health & Safety Guidelines
Masks Are Required
The Safety of Our Guests and Staff Is Our Top Priority. So, Please Note Guests Are Required to Wear a Mask. We Apologize For Any Inconvenience. Thank You For Your Cooperation.
Maintain Physical Distance
Please keep a safe distance from those not in the group that came with you to the property.
Enhanced Cleaning Procedures
Increased and continual cleaning and disinfecting will occur throughout the property.
No Smoking or Vaping
To help provide a healthier environment for our guests, we are now a Non-Smoking casino. All Tobacco products, Chewing Tobacco and Vaping products will no longer be allowed anywhere on the property. There will, however, be designated smoking areas outside of the casino for guests.
Frequently Asked Questions
Thank you for playing at Ute Mountain Casino Hotel! There are two ways to request your Win/Loss Statement from Ute Mountain Casino:
- Come into the casino and request a copy at the Mountain Rewards Club desk. When doing so, please provide your Player’s Card and photo identification.
- You can now request your Win/Loss Statement online here.
The Sleeping Ute RV Park is now open year-round.
You can now request a reservation online for your RV, Camper or Tent Site here.
Yes, for your convenience both of our Travel Centers remain open.
Visit our Travel Centers page for more information.
We are now offering 2 Days of Buffets at Kuchu’s restaurant. Click here to view menus.
Kuchu’s Restaurant is now open 7 days a week. Please click here for the current hours.
The Casino Snack Bar will also remain temporarily closed.
The Food Court at the Travel Center is temporarily closed until further notice.
No, in an effort to provide a healthier environment we are going non-smoking property-wide. There will be designated smoking areas for guests that are outside of the casino.
All Tobacco, Chewing Tobacco, Vaping products and Cigars will no longer be allowed anywhere on the property.
Yes, Guests are required to wear a mask. The Safety of Our Guests and Staff Is Our Top Priority.
We Apologize For Any Inconvenience.
Thank You For Your Cooperation.
Yes, we will be operating at a limited capacity of 35% when we reopen. In the event a line develops, we appreciate your patience during this challenging time.
As soon as we have seen machines being used we will be wiping them down throughout the day.