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Responsible Gaming

Ute Mountain Casino Hotel is Committed to Responsible Gaming

Ute Mountain Casino Hotel has a long-standing and continuing commitment to responsible gaming. We want everyone who gambles at our casino to be there for the right reasons – to simply have fun. We believe that all entities involved in legal wagering have an obligation to promote responsible gaming and the prevention of underage gambling. For most people, gambling is a fun, recreational activity which they are able to enjoy without losing control. However for some people gambling can become a serious problem, both for themselves and for their family, friends, and those concerned about them.

Colorado’s Responsible Gaming Position

The Colorado Gaming Association (CGA) defines problem gambling as any gambling behavior negatively impacting the lives of individuals, resulting in serious personal, financial, or legal consequences. Problem gambling takes two major forms: compulsive gambling and underage gambling, which affect both guests and employees. CGA believes problem gambling is a serious issue that deserves a proactive response from the casino industry. CGA is taking positive steps to address problem gambling because we do not want this behavior to harm our customers, employees, business operations, communities or industry. We have committed human and financial resources to promote education and awareness of compulsive gambling among our guests and employees. We have put in place policies and practices to deter underage gambling and discourage compulsive gambling. Our goal is to promote and support, to the fullest extent practical, responsible gambling behavior at every member casino of the Colorado Gaming Association.

Colorado Gaming Association Training

The CGA provides regular training to casino employees as well as community and civic groups on the issues of problem and underage gambling. CGA will also provide custom training unique to your organization’s needs in these areas. For more information call CGA at (303) 237-5480 or go to https://www.coloradogaming.com/community-resources/responsible-gaming

Colorado Gamblers Anonymous

The Colorado Gamblers Anonymous site is for persons in recovery from gambling addiction. The site contains information about meetings in Colorado and other resources for gamblers and their families. https://www.coloradoga.org

For additional information about problem gambling, visit the National Council on Problem Gambling’s website. If you or someone you know might have a gambling problem, call the National Council on Problem Gambling’s toll-free helpline at 1-800-522-4700 or the Ohio Problem Gambling Helpline at 1-800-589-9966.

Casinos are NOT for our kids. You must be 21 years of age to gamble or enter the casino. You must be 18 years of age to play BINGO. We do not hesitate to uphold the laws concerning the legal gambling age in each state. We want all of our customers to have an enjoyable time at our property, but we will not condone breaking the law.